View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001037 | K18X001.00 SKB SWAN | SW Issue | public | 2020-11-26 17:35 | 2021-12-22 10:54 |
| Reporter | (ALTech) Wooshin Kang | Assigned To | (ALTech) Wooshin Kang | Due Date | 2020-11-30 18:22 |
| Priority | urgent | Severity | s2-severe | Reproducibility | sometimes |
| Status | closed | Resolution | fixed | ||
| Summary | 0001037: [SWAN] HDMI flicker after aging test | ||||
| Description | After 48 hours aging test, i found hdmi flicker issue in 2 sample of 8 samples. Please check log on link and attached movies. https://www.dropbox.com/s/xn6o4c5761mvonu/BFX-UA300_20201123-201312.7z?dl=0 | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
|
|
|
|
|
Hi Wooshin, Synaptics also is aware of this issue and is debugging it now. Please refer to Syna JIRA and will get back the latest status here. https://synaextjira.atlassian.net/browse/SKBSBALT-71 |
|
|
Hi Wooshin, Could you help to check the uptime of the device which happened this issue ? We would like to check if there exists a device reboot issue. |
|
|
Dear Jacky, There was no reboot. All sample was monitored by UART, when i check log file there is no reboot log. Thanks. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-11-26 17:35 | (ALTech) Wooshin Kang | New Issue | |
| 2020-11-26 17:35 | (ALTech) Wooshin Kang | Status | new => assigned |
| 2020-11-26 17:35 | (ALTech) Wooshin Kang | Assigned To | => (SW) Jacky Chiang |
| 2020-11-26 17:35 | (ALTech) Wooshin Kang | File Added: WeChat_20201126183345.mp4 | |
| 2020-11-27 15:35 | (SW) Jacky Chiang | Note Added: 0005194 | |
| 2020-11-27 17:18 | (SW) Jacky Chiang | Note Added: 0005197 | |
| 2020-11-27 18:09 | (ALTech) Wooshin Kang | Note Added: 0005198 | |
| 2021-09-16 08:45 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (ALTech) Wooshin Kang |
| 2021-09-16 08:45 | (SW) Jacky Chiang | Status | assigned => resolved |
| 2021-09-16 08:45 | (SW) Jacky Chiang | Resolution | open => fixed |
| 2021-12-22 10:54 |
|
Status | resolved => closed |
